Privacy Policy

Astro Pandith – Talk to Astro

Last updated: 01-012026

Astro Pandith (“we”, “our”, “us”) operates the Astro Pandith – Talk to Astro mobile application, which includes:

  • User App (for users seeking astrology services)

  • Astrologer App (for astrologers providing services)

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications.

By installing or using Astro Pandith, you agree to this Privacy Policy.

1. Scope of This Privacy Policy

This policy applies to:

  • Android mobile applications

  • All users and astrologers

  • Calls, chats, wallet transactions, and notifications

  • Customer support interactions

This policy does not apply to third-party services not controlled by us.

2. Information We Collect

2.1 Personal Information

We may collect:

  • Full name

  • Mobile number

  • Email address (optional)

  • Profile photo (optional)

  • Date, time, and place of birth (if entered for astrology services)

  • Gender (optional)

This information is required to create accounts and deliver astrology services.

2.2 Call & Chat Information

We collect:

  • Call request status (accepted / rejected / missed)

  • Call duration

  • Chat messages exchanged within the app

  • Timestamps and session IDs

⚠️ Important:

  • We DO NOT record voice calls

  • We DO NOT listen to conversations

  • Chats are used only for service delivery and dispute resolution

2.3 Wallet & Payment Information

We collect:

  • Wallet balance

  • Recharge history

  • Consultation charges

  • Transaction IDs

  • Payment status (success / failed)

⚠️ We DO NOT store:

  • Credit/debit card numbers

  • UPI PINs

  • Bank account details

All payments are handled by secure third-party payment gateways.

2.4 Device & Technical Information

We may collect:

  • Device model

  • Operating system version

  • App version

  • IP address

  • Crash logs & diagnostics

Used only for:

  • App stability

  • Fraud prevention

  • Performance improvement

2.5 Notifications Data

We collect data required to send:

  • Incoming call alerts

  • Chat message notifications

  • Wallet updates

  • System announcements

We use Firebase Cloud Messaging (FCM) for notifications.

3. Permissions We Use (Mandatory for Play Store)

Astro Pandith requests the following permissions:

  • Microphone – to enable voice calls

  • Phone / Call permissions – to manage call sessions inside the app

  • Notification permission – to alert incoming calls and chats

  • Internet access – for app functionality

  • Storage (optional) – for profile image upload

⚠️ Permissions are used only when required and only for app functionality.

4. How We Use Your Information

We use your information to:

  • Connect users with astrologers

  • Enable voice calls and chat sessions

  • Process wallet transactions

  • Send real-time notifications

  • Prevent fraud and misuse

  • Improve user experience

  • Provide customer support

  • Comply with legal obligations

5. Astrologer-Specific Information

For astrologers, we may additionally collect:

  • Experience details

  • Skills and languages

  • Availability status

  • Earnings and commission records

This data is used for:

  • Profile display

  • Call/chat routing

  • Payout calculations

6. Data Sharing & Disclosure

We do NOT sell user data.

We may share data only with:

  • Payment gateway providers

  • Cloud service providers (Firebase)

  • Legal authorities if required by law

All third-party services follow strict data protection standards.

7. Data Retention

We retain data:

  • As long as your account is active

  • As required by law or regulatory compliance

  • For resolving disputes and fraud prevention

Users may request account deletion.

8. Account Deletion & Data Removal

You may request:

  • Account deletion

  • Personal data removal

By contacting:
📧 srigvedic@gmail.com

Data will be deleted except where legally required to retain it.

9. Children’s Privacy

Astro Pandith is strictly for users aged 18 and above.

We do not knowingly collect data from children under 18.
If such data is found, it will be deleted immediately.

10. Security Measures

We use:

  • Secure servers

  • Encrypted connections

  • Restricted access controls

However, no digital platform is 100% secure.

11. Changes to This Privacy Policy

We may update this policy periodically.
Updated versions will be published within the app or on our website.

12. Contact Information

For any privacy-related concerns, contact:

📧 Email: srigvedic@gmail.com
📍 Address:
#443, Opposite Shakthi Ganesha Temple,
Devegowdanagar, Hassan,
Karnataka, India – 573217